wattly

Marketing and Data Collection Policy

1. Introduction

At Wattly, we are committed to maintaining the trust and confidence of our customers. This policy explains how we collect and use your personal data, specifically your email address and mobile number, and how we may use this information to communicate with you for marketing purposes.

2. Information We Collect

When you register for our services, we collect personal information that you provide to us, including your email address and mobile number. This information is necessary to ensure you have access to our services and to keep you informed about important updates.

3. Why We Collect Your Email and Mobile Number

We collect your email address and mobile number for several reasons:

  • Service Updates: To keep you informed about updates or changes to the services you use, including notifications about your account, bookings, and transactions.
  • Customer Support: To contact you for support purposes, helping you resolve any issues you may encounter while using our services.
  • Marketing Communications: To send you promotional content, offers, and information about new products or services. We will only send you marketing communications if you have explicitly opted in to receive them.

4. How We Use Your Information for Marketing

If you have provided your consent, we may use your email address and/or mobile number to send you marketing communications. These communications may include:

  • Newsletters with updates about our services and products.
  • Exclusive offers and promotions that may interest you.
  • Invitations to participate in surveys or provide feedback.

We aim to make our marketing communications relevant and tailored to your interests. You can manage your preferences or opt out of marketing communications at any time by following the instructions provided in the communication or by contacting us directly.

5. How We Protect Your Information

We are committed to ensuring the security of your personal information. We use various security measures to protect your data from unauthorised access, use, or disclosure. Your email address and mobile number are stored securely, and we do not share this information with third parties for marketing purposes without your explicit consent.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update Your Data: Request that we correct or update any inaccurate or incomplete information.
  • Withdraw Consent: Withdraw your consent for us to use your email address or mobile number for marketing at any time.
  • Opt-Out: Opt out of receiving marketing communications by following the unsubscribe instructions provided in any email or SMS you receive, or by contacting us directly.

7. Contact Us

If you have any questions or concerns about this policy, or if you would like to exercise any of your rights, please contact us at hello@wattly.co.uk.

By using our services and providing your contact information, you acknowledge that you have read and understood this policy, and that you agree to our collection and use of your data as described.